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Company Description:
eHealth Technologies is a leading healthcare technology company that advances the delivery of life-altering care. Since 2006, we have decreased time to treatment for millions of patients and are trusted by the top healthcare systems, HIEs, and CROs throughout the United States.
 
Our advanced technology and compassionate team expedite the collection, organization, and delivery of medical records, images, and pathology materials so that care teams have exactly what they need, where they need it, to get their patients back on the road to recovery as quickly as possible.
 
Our team takes great pride in working behind the scenes for 80% of the top hospitals to help hundreds of thousands of patients every year.

Career Opportunity Description:
This role will report to eHealth Technologies Manager of Integrations & HIE Solutions. This role is responsible for implementing and maintaining all new and existing integrations with our health care clients. These interfaces and integrations include HL7, SFTP, DICOM and API using various integration engines and cloud-based systems aligned with the core values of the company. This is a great opportunity for a career-minded professional who is experienced working in a global, dynamic, fast-paced, technological, team-oriented work environment that is guided by and upholds the core company values of integrity, customer care, results, collaboration, and mutual trust and respect for fellow team members.  

Primary Responsibilities:

  1. Coordinates analysis calls with Sales team and customers technical leadership (pre-sales discussions which steer the direction of the work to be completed).
  2. Maintains business requirements documentation and develops interface specifications as needed.
  3. Managing the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support.
  4. Write and maintain technical procedures and documentation for the application interfaces developed.
  5. Work in an agile, object-oriented, team environment with version control, change management and continuous improvement protocols.
  6. Coordinates or assists in all testing/validation of the interfaces.
  7. Assists with troubleshooting during integrated testing and validation.
  8. Monitoring, troubleshooting, and maintaining existing integration solutions.
  9. Provides excellent customer service and support to interface product customers.
  10. Responsible for managing all assigned ongoing and proactive integration services.
  11. Participating in go-live activities, calls, and support for projects assigned.
  12. Collaborating with external/internal integration engineers.
  13. Implementing quality assurance testing standards and processes.
  14. Ensure effective handoff for ongoing maintenance and troubleshooting.
  15. Create and maintain accurate documentation for each project.
  16. The Integration Engineer will maintain an interface library with adequate detail and specification, including Visio drawings of all inbound/outbound interfaces, as well as testing scripts
  17. Perform other technical duties as required, including once monthly (3rd Sunday each month from 9am-1pm) maintenance window
  18. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.

Information Privacy and Security
To safeguard the information privacy and security of all covered information, Employee shall also be responsible for:
  1. Following eHealth Technologies’ information privacy and security policies, procedures, standard operating procedures, appendices, attachments, etc.
  2. Accessing, using, and disclosing only the minimum necessary covered information needed for job responsibilities or otherwise allowed by law.
  3. Safeguarding the confidentiality, integrity, and availability of covered information at all times, whether or not on duty.

 Knowledge and Skill Requirements:
  1. Bachelor’s degree in computer science or information technology, or related field. Graduate degree preferred.
  2. Solid knowledge of networking and different connectivity solutions (e.g., VPN, SFTP, TCP-IP, etc.).
  3. Experience with developing HL7 interfaces using EPIC (or other EHR Interoperability Technology).
  4. HL7 knowledge (e.g., ORM, ORU, ADT, SIU, DFT, etc.) (preferred).
  5. Experience working with different data formats (e.g., HL7, XML, CSV, etc.) (preferred).
  6. Experience working with integration engines such as Mirth (Preferred).
  7. Working with API connectivity (preferred).
  8. Comfortable with interfacing, scripting, and debugging.
  9. Experience in JAVA, and SQL (preferred). 
  10. Knowledge of healthcare data & workflow (preferred).
  11. Knowledge of Microsoft Office Suite applications (Word, Excel, PowerPoint, Access).
  12. A natural collaborator and problem solver.
  13. Ability to exercise effective decision-making in a fast-paced environment.
  14. Ability to communicate professionally with people at all levels of the organization.

Key Relationships:
  1. Directly supervised by the Manager of Integrations & HIE Solutions.
  2. Interacts regularly with eHealth Technologies staff, customers, vendors, and community businesses.

Essential Functions:
  1. Physical Requirements: Extended periods of time typing, data entry, sitting, read, writing. Lifting up to 20 lbs.
  2. Mental Requirements include General, Visual, and Numerical Intelligence. Analytical skills.
  3. This role is expected to work onsite from one of our India office locations, however when teleworking remotely, it is a requirement of the position that employees have the following minimum requirements available:
i.     A private workspace the meets the requirements of the Teleworking Security (HITRUST-21) Policy
ii.     An internet network that meets the requirements of Teleworking Security (HITRUST-21) Policy, including:
1.  A router that must achieve minimum speeds of 100MBPS for download and 10MBPS for upload, or any other higher speed required for the
work to be produced contingent upon your role.
2. Availability of at least two (2) Ethernet connections in the router to the internet source is required (for your PC and phone).
3. Workstation should be plugged directly into the router as a hardwire connection to high-speed internet is critical to maintaining approved speeds for optimal functioning of various operational hardware, software and tools, as required for work performance; an appropriate Wi-Fi connection may satisfy this connection to high-speed internet.
4.Router should be updated regularly with latest firmware, or ultimately replaced if router speeds are not within the minimum specifications above.
 
This position requires working during the night shift hours.
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